Quality

Beybi adopts the basic principle of providing products and services that fully meet customer expectations, legal and regulatory requirements, increasing customer satisfaction sustainably and continuously improving the effectiveness of the quality management system.

Our organisation;

• Setting, monitoring and reviewing quality targets and continuously improving them,
• To analyse customer needs and expectations accurately by adopting a customer-oriented approach,
• To increase the competence, participation and awareness of employees and to meet their training needs,
• Planning and managing all activities based on process approach and risk-based thinking,
• To develop mutually beneficial co-operations with suppliers and related parties,
• Treat nature, government, customers, suppliers, suppliers, employees and competition with respect,
• To follow the developing technology,
• To ensure and maintain compliance of the quality management system with the requirements of ISO 9001 standard

commits.

This policy is in line with the strategic direction of our organisation within the scope of the ISO 9001 Quality Management System, has been announced to all employees and is made available to interested parties.

Beybi, in order to minimise the environmental impact of its activities, protect the environment and support sustainable development;

• To identify environmental risks and critical points in all processes in line with the strategic direction and environmental objectives of the organisation, to take preventive measures and to continuously improve environmental performance,
• To ensure full compliance with all environmental legislation and other legal obligations related to our sector,
• To effectively implement and continuously improve the Environmental Management System (EMS),
• Prioritising environmental protection and resource efficiency, minimising the use of waste, energy and water, reducing them at source and recovering them as much as possible,
• To manage our activities in line with the principles of environmental sustainability by considering climate change and greenhouse gas effects,
• To increase the efficiency of our facilities and minimise environmental losses by following the developing technologies,
• To minimise the use of natural resources through continuous improvement efforts,
• To raise awareness and raise awareness of all our employees and related parties on environmental issues,
• To support continuous improvement by monitoring, reporting and reviewing environmental performance,
• To develop sustainable solutions by evaluating the environmental impacts of our new products, services and investments,
• Protecting water quality and ensuring effective water management,
• Commits to take measures to protect air quality and prevent pollution.

This policy has been established within the scope of the ISO 14001 Environmental Management System and has been announced to all employees and is kept open to access by interested parties.

Beybi prioritises the health and safety of our employees and related parties in all its activities;

• To ensure full compliance with legal and other compliance obligations related to Occupational Health and Safety,
• To raise awareness of all our employees on OHS issues, to provide training and to support their participation,
• Preventing and eliminating occupational accidents, occupational diseases and adverse effects on health,
• Measuring, monitoring, reporting and regularly reviewing occupational health and safety performance,
• To identify, assess and control occupational health and safety risks, to identify critical hazards and potential emergencies in advance and to take preventive measures,
• Continuous improvement by ensuring alignment between OHS objectives and the strategic direction of the organisation,
• To guarantee a safe working environment by assessing OHS risks when planning new activities, products, services and investments,
• To follow technological developments in Occupational Health and Safety and to direct our investments accordingly,
• To ensure that all our employees and related parties comply with the established OHS rules,

commits.

This policy has been established within the scope of our organisation's ISO 45001 OHS Management System and has been announced to all employees and is kept open to access by interested parties.

Beybi is based on providing accessible communication opportunities where our customers can easily communicate their expectations, complaints, suggestions and satisfaction.

In this context;

• To be open to all kinds of feedback from our customers; to handle complaints in line with the principles of objectivity, impartiality, transparency, confidentiality and accountability,
• To evaluate and resolve customer complaints in a timely manner with a customer-oriented approach and to report the results back to our customers,
• To keep the information obtained from the complaint processes under effective control,
• To make continuous improvement and development philosophy effective in all our processes,
• To produce solutions in accordance with customer expectations, applicable legislation and relevant standards,
• Create a strong, accurate, clear and sustainable customer-organisation relationship for the product we offer to our customers,

commits.

This policy has been established within the scope of the ISO 10002 Customer Complaints Management System and has been announced to all employees and is open to access by interested parties.

Beybi adopts as a basic management principle to protect the confidentiality, integrity and accessibility of all information assets it owns within the scope of its activities.

In this direction, our organisation;

• To set information security objectives in line with the strategic direction and activities of the organisation and to provide a framework for achieving these objectives,
• Comply with applicable legal, regulatory, contractual and other applicable requirements regarding information security,
• Manage information security risks with a risk-based approach and implement appropriate controls,
• To ensure information security in all processes including production, information technologies and operational technologies,
• Preventing information security breaches and managing them effectively if they occur,
• To increase information security awareness for employees and related parties,
• To monitor, review and continuously improve the effectiveness of ISO/IEC 27001 Information Security Management System,

commits.

This policy is binding for all personnel working within Beybi and third parties who process information on behalf of the organisation.

ISO/IEC 27001 Information Security Management System is compatible with the strategic direction of our organisation and has been announced to all employees and is kept open to the access of interested parties.

As Beybi, our aim is; To ensure digitalization in all our production processes within the scope of Industry 4.0. For this purpose, we adopt the following principles;
•  Making System Monitoring and Fault Detection Easier,
•  Creation and Development of IOT (Internet of Things) Infrastructure that will enable machines and devices to communicate with each other,
•  Establishment and Development of Artificial Intelligence Infrastructure and Systems that Will Provide Learning, Communication and Decision-Making Skills of Computers,
•  Creation and Development of Infrastructure for the Integration of Physical Reality and Virtual Reality Applications,
•  Creating and Developing Infrastructure for Simulation Studies of System or Hardware,
•  Provision of Device Cloud Management,
•  Ensuring Big Database Management,
•  Availability of All Kinds of 3rd Party System Services on the Internet,
•  Creating End User Interface Development Mechanisms,
•  Owning Modern Cyber Security Mechanisms,
•  Providing Horizontal / Vertical Software Integration,
We are committed to reflecting the requirements of this policy in our work!

As Beybi, our relations with our customers are based on simplicity and honesty. In our customer relations management approach, unconditional customer satisfaction has been adopted as a principle. In order to ensure customer satisfaction in the best way, we adopt the following items.
•  Ensuring Continuity in Customer Orientation,
•  Increasing Product Diversity in Line with the Demands of Our Customers,
•  Increasing Product And Service Quality,
•  Recognition and Conscious Use of Our Products,
•  Strengthening the Distribution Channel Structure,
•  Determining Continuous Actions With Customer Segmentation Studies And Providing Customers
•  Improving All Our Contact Processes,
Continuing the Importance We Give to the Loyalty System!

Beybi considers acting with the awareness of social responsibility as the basic element of its management approach. The scope of our social responsibility understanding is primarily defined as our business activities, society, environment and our employees. Our sense of responsibility and our priorities in this regard are determined by taking into account what is best for society and the environment.
Our basic principles on which we base our social responsibility practices are as follows;
•  Ensuring that people with different beliefs, thoughts and views work in harmony in our fields of work.
•  Not to discriminate among our employees based on language, race, color, gender, political thought, belief, religion, sect, age, physical disability and similar reasons.
•  To strive for the development of our society within the framework of the Corporate Social Responsibility Principle.
•  Convinced that the basis of Social Compliance is Conscious Employees, Increasing the Consciousness Level of Employees by Informing the Employees on Personal Rights, Company Rules, Working Conditions during the Recruitment Stage and at Certain Periods during the Working Period.
•  To comply with the age limits determined within the framework of laws and provisions by not employing child labor at any stage of production.
•  Working with the Highest Level of Integrity in All Business Activities and Relationships in the Light of the Principle of Transparency First; Avoiding All Forms of Corruption, Bribery, Blackmail and Abuse.
•  Managing Environmental Impacts That May Come From All Our Activities With Responsibility Consciousness.
•  Our goals in our social responsibility practices are as follows;
•  Creating a Safe, Healthy and Preferred Workplace Atmosphere,
•  To Respect Our Employees, Our Customers And Our Suppliers And To Create Value,
•  To Provide Necessary Information To Our Customers And The Society On Issues Regarding Products And Services,
•  Being Sensitive To The Environment,
•  Doing Business Within The Frame Of Laws And Regulations,
•  Supporting Sports, Social and Cultural Activities.

As Beybi, we adopt the sustainability approach in all our business processes in line with the Sustainable Development Goals (SDGs) in order to leave a sustainable world to future generations.
We are aware that water is vital to life, that access to clean water is a fundamental human right, and that our policies and actions regarding water management have a significant impact on all our stakeholders.
While determining the risks regarding water in the countries where we operate, according to the World Resources Institute (WRI), we will further develop our water use and management practices, which we prioritize in our sustainability strategy, with the studies we carry out in parallel with all our group companies.
Our water policy covers three basic approaches;
Protect
•  To provide access to clean and safe water for all our employees,
•  To provide an effective water management by going beyond the requirements of legal compliance in our business processes,
•  To give priority to innovative water management systems in new investment projects,
•  To encourage practices such as rain water collection, waste water recovery and to establish infrastructures,
•  Identifying and evaluating water-related risks in all our group companies,
Improve
•  Improving water monitoring systems, reducing water consumption and increasing water efficiency by using innovative technologies,
•  Setting targets to reduce the water footprint,
•  To give priority to water management in our companies and campuses experiencing high water stress as a result of regional situation assessments according to WRI water risk reports,
•  To offer our customers products and solutions that have less impact on water,
Raise Awareness
•  To raise awareness of our stakeholders (employees, suppliers, customers and society) on the protection of water resources and responsible use of water,
•  Supporting water management by participating in national and international water initiatives by cooperating with NGOs, Public and institutional on water protection, sanitation and hygiene,
•  To pay attention to water performance in supplier selection and evaluation,
•  We undertake to implement it by managing it in an integrated manner together with Integrated Management Systems, Greenhouse Gas and Sustainability policies.

The purpose of Beybi's Human Rights Policy is to create a comprehensive guideline for Beybi corporate groups that reflects Beybi's approach to human rights and to emphasize the importance Beybi attaches to fundamental human rights.
All employees and managers of group companies are obliged to act in accordance with this policy.
Human Rights Policy; It is based on the UN Global Compact, the UN Human Rights and Business Guide, the Universal Declaration of Human Rights and the ILO Declaration of Fundamental Principles and Rights at Work.
For this purpose, as Beybi;
•  As a part of the society in the countries where we operate; to take into account their views and reach solutions on human rights problems that are important for local peoples,
•  Decision-making processes such as recruitment, placement, training, compensation and promotion; To perform and to exhibit an equal attitude based on the qualification, performance, skill and experience of the employee, without making any discrimination based on race, gender, marital status, religion,
•  People under the age of 18 are not to be employed in positions that require heavy and dangerous jobs in group companies,
•  To respect the rights of all our employees to become a member of a union and to make collective agreements within the framework of legal regulations, and not to discriminate in any way to our employees who exercise these rights,
•  To provide a safe and healthy working environment for all our employees and to reach the zero accident target by making regulations beyond the Occupational Health and Safety legislation in the countries and workplaces where we operate,
•  To provide a safe working environment for all of our employees, free from all forms of violence and free from disturbing conditions such as harassment, abuse, abuse caused by internal or external threats,
•  To comply with the working hours and overtime provisions determined in the local legal regulations in the countries where we operate, to comply with our wage policy according to the sector and local labor market when determining wages,
We undertake to announce, implement and follow up with effective communication to all our employees.